Terms of service
Last updated: May 17, 2025
TERMS OF SERVICE
Welcome to the websites of Clinimont, located at 2 Rue du Gabian, 98000 Principality of Monaco. Thank you for using Clinimont’s services.
By using Clinimont services, you accept these general terms (“conditions”) unconditionally as a user (“user”). Consultation, navigation and use of the websites www.clinimonthealthgroup.com and www.clinimont.mc (the “websites”) is subject to the unregistered acceptance of the general terms of use. Please read them carefully. Some of our services are subject to additional terms. There will be additional terms for the related services, and if you use them, these additional terms will form part of your agreement with Clinimont.
Clinimont
The main purpose of Clinimont is to organize and develop all services directly or indirectly within the scope of medical tourism. Clinimont can collect information needed to organize your medical stay and communicate it to service providers who agree to cooperate with Clinimont. Services may be organized in Monaco, France, or Turkey, depending on the user's request and provider availability.
Clinimont does not provide medical advice, diagnosis or treatment to the user. Clinimont does not advise the user of a particular health institution or health care provider (doctor). The user retains the freedom of his or her choice while making these choices. Clinimont does not offer medical service itself. The information on these sites is not a substitute for communication between a patient/user and the health care provider/physician. Clinimont accepts no responsibility for the accuracy, lack, completeness, delivery or cost of the information provided on the websites. Clinimont is solely responsible for its content intended for use on its official platforms.
However, Clinimont does not have to check external information transmitted or stored, or to check for information indicating illegal activity. Clinimont may give cross-references (these are called links) to content that have no influence on the websites and other third-party websites (e.g. service providers, payment pages, travel agencies, transport agencies, health care facilities, accommodation, etc.). Only the owner or operator of the websites is responsible for the content of the linked sites. Clinimont accepts no responsibility for the links and websites of these other parties. During its initial communication, Clinimont has checked these link websites for possible violations of the law and found that there was no obvious violation that could be discerned on the date it checked. However, Clinimont has no obligation to continuously investigate changes to its link sites. Therefore, the link sites are not constantly checked.
If users and/or service providers decide to conclude a contract, Clinimont does not interfere with the contractual relationship between the user and the service providers and has no effect on the conclusion or content of the contract. Clinimont does not accept any rights, obligations or liability to the user and the doctor in accordance with an agreement between the health institution/doctors (or any other third party service provider) and the user (Ex: Medical malpractice). Clinimont collects, stores and publishes information provided online and/or offline by health institutions and service providers. Even though Clinimont shows precision and care in providing the services of third-party service providers, we cannot control and guarantee that all information provided is precise, complete or accurate. Clinimont cannot be held responsible for incorrect, incomplete, misleading information or services provided by third-party service providers (including typographical errors and manifest). Clinimont’s publication of third-party service providers on its websites should not be considered as a recommendation or endorsement of the quality, level or qualification of service of any service provider.
Intellectual Property Rights
The brand, logo, domain name, text and content of the websites www.clinimonthealthgroup.com and www.clinimont.mc (except for third-party marks, logos and signs) are protected by intellectual and industrial property rights. The removal or use of these elements should be carried out in accordance with applicable legislation. Without the prior written permission of Clinimont, reproduction, alteration, transmission and distribution of text, content, brand and/or logo of Clinimont in any way is strictly prohibited. Any reproduction in whole or in part without the permission of the owner constitutes a criminal offense punishable by the courts of Monaco.
Obligations of the User
Services of Clinimont are accessible to users aged 18 and over. The user must provide accurate and up-to-date information to Clinimont. The user must fulfill all obligations for the organization to take place (including the payment of the full cost before the travel takes place).
The user may use the websites and the information contained therein for non-commercial purposes only. The user using the services is not licensed for intellectual property rights to the services and information provided by Clinimont. The user undertakes not to take any illegal action on these sites or to engage in acts that violate human rights and the interests of third parties in general. The following are specifically prohibited: Persecution, harassment, defamation, discrimination, insult or communicating through any other content used to disseminate personal information or opinion about one or more people in any other way or violate human rights or the rights of minors. Correspondence should be polite in all cases and follow the basic rules of courtesy. Clinimont reserves the right to cancel and delete the signed contract and to temporarily or permanently block the user’s account if the user violates the terms.
Clinimont cannot be held responsible for any user’s requests or choices and assumes no responsibility. It should be noted that information and data about the user are required to perform the services and to manage the organization. Clinimont is not liable for this matter.
Protection of Personal Data
Clinimont takes all technical and organizational measures to ensure the security of the websites www.clinimonthealthgroup.com and www.clinimont.mc and to protect the privacy of personal information that may be provided online by its users. Any personal information that Internet users may send to Clinimont for the use of certain services is subject to the provisions of Law no. 1165 of 23/12/1993 with the protection of personal information.
Your data is submitted to us only by you. Subject to applicable statutory provisions, you have the right to obtain, access, restrict, correct, delete, or process information about your personal data (excluding accounting, taxation, controlling information and documents which Clinimont reserves in accordance with its legal obligations) collected by Clinimont. For more information on Clinimont’s personal data policy, please read our privacy policy or contact Clinimont for any questions you may have. You may contact us at info@clinimont.mc, by phone at +33 6 43 91 71 73, or by mail at: 2 Rue du Gabian, 98000 Principality of Monaco.
For any disputes regarding data processing, users may also contact the Commission de Contrôle des Informations Nominatives (CCIN) at https://www.ccin.mc.
Cookies
Clinimont uses cookie tracking technology in accordance with its official Cookie Policy. Cookies do not allow the identification of anonymous users. The statistics provided by cookies allow us to know the activity level of our website and the most visited pages. These are necessary for the provision of our services and are intended solely to improve our services.
Terms of Payment
Services offered by Clinimont are chargeable. Clinimont only receives its own organizing service and payment for the “extra” part located on the site. Payment is currently accepted via bank transfer (wire payment). Clinimont provides users with banking details to complete the transfer.
Before the transaction is completed, the full amount of charges incurred is communicated to the user. The user can review and confirm the order details before finalizing the payment. Once payment is received, the user receives an automatic confirmation email. If the user does not cancel the Clinimont appointment, a cancellation fee will be charged and deducted from the payment made. Cancellation fees will be communicated in advance via email. Clinimont does not interfere with health care provider fees and does not collect payments on their behalf.
Applicable Laws And Disputes
Only Clinimont terms apply to the use of the Clinimont websites and services used by the user. These terms remain in effect until modified, updated or terminated by Clinimont. The user must immediately stop using the services and terminate their account if they do not comply with these conditions.
Clinimont shall not be liable for force majeure as defined in the case-law of the courts of the Principality of Monaco. These terms of use and the relationship between Clinimont and website users are governed by the laws of the Principality of Monaco. Any dispute that fails to reach a friendly conclusion will be brought before the courts of the Principality of Monaco.
